Privacy Notice

This notice explains what information ECM Cloud Platforms collects through this website and how we use it. It covers this website only. Services we provide to customers are governed by the agreements for those services.

What we collect

When you submit an inquiry form, we collect the information you enter:

• Your name, work email address, organization, and role
• Your sector and the services you are interested in
• Optional workload details, such as platform, scale, and timeline
• Any message you include

We also record the time of submission, the page you submitted from, and your browser's user-agent string. Your IP address is used briefly to limit repeated submissions and is not stored with your inquiry.

Site usage and error reporting

Our server records each page it serves, limited to the page, the time, the device type (phone, tablet, or computer), the domain of the referring website, and any campaign parameters in the link. It also records that an inquiry was submitted or a call was booked, without the contents. These records do not include your IP address, user-agent string, the full referring address, or anything you enter. We set no cookies and do not link these records to you. Requests that carry a Do Not Track or Global Privacy Control signal are not recorded.

If our server encounters an error, it records which part of our code failed, without any information you entered. Usage records and error reports are processed on our behalf by Sentry (Functional Software, Inc.) in the United States.

What we do not collect

This website does not use advertising or analytics cookies, tracking pixels, or third-party scripts. Fonts and all other assets are served from our own servers, so your browser does not contact anyone else when it loads a page.

How we use it

We use inquiry information only to respond to you, to evaluate and plan a potential business relationship, and to keep a record of our correspondence. We do not sell it, and we do not share it with third parties except service providers who help us operate our business and are bound to protect it. These include the service that delivers our email and, if you book a call, the scheduling service, and they process your information only on our behalf.

Retention

We keep inquiry information for as long as needed to respond to you and to maintain our business relationship, and then delete it unless we are required to keep it longer.

Your choices

You can ask us to access, correct, or delete the information you submitted.Use our contact form and start your message with “Privacy request.”

Changes

If we change how we handle information on this website, we will update this notice and the date above.